Fast and Secure Withdrawals from Your Gaming Account

Players in Bangladesh can withdraw funds using bKash, Nagad, Rocket, Upay, TAP, and Perfectmoney, plus cryptocurrency options. The minimum payout starts at ৳500, and the maximum can reach ৳500,000 per transaction. Methods like mobile banking typically process within 24 hours, while crypto transfers complete even faster. New users can claim a first deposit bonus of up to 200% + 150 Free Spins in the casino section.

Players can withdraw funds via bKash, Nagad, Rocket, crypto & more with min ৳500, max ৳500,000 per transaction in Bangladesh.

Available Payout Options for Bangladesh Players

The platform supports popular local and international payment systems for cashing out winnings. No commission is deducted from player accounts during the process. The minimum payout is ৳500, and the maximum is ৳500,000 per transaction. Most methods complete within 24 hours, though processing times vary by system.

Payment Method Min Amount Max Amount Processing Time Fees
bKash ৳500 ৳500,000 24 hours 0%
Nagad ৳500 ৳500,000 24 hours 0%
Rocket ৳500 ৳500,000 24 hours 0%
Upay ৳500 ৳500,000 24 hours 0%
TAP ৳500 ৳500,000 24 hours 0%
Perfectmoney $10 $5,000 12 hours 0%
Bitcoin $20 $10,000 6 hours 0%
Ethereum $20 $10,000 6 hours 0%
USDT (TRC20) $20 $10,000 6 hours 0%
Litecoin $20 $10,000 6 hours 0%
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How to Request a Payout from Your Balance

You need a verified account, sufficient balance, and a registered payment method to complete the process. Follow these steps to receive your funds.

1

Step 1: Log Into Your Account

Access your profile by entering your credentials on the main page. Navigate to the cashier or banking section from the menu.

2

Step 2: Select the Payout Option

Click on the withdrawal tab and choose your preferred payment system from the list. Make sure the method matches the one used for deposits if required.

3

Step 3: Enter the Amount

Type the sum you want to cash out, ensuring it falls between the minimum and maximum limits. Double-check the account number or wallet address before proceeding.

4

Step 4: Confirm the Request

Review all details and submit the form. You may be asked to enter a verification code sent to your phone or email.

5

Step 5: Wait for Processing

Most requests are processed within 24 hours. Check your payment account or wallet once the status changes to completed.

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Rules and Conditions for Cashing Out Funds

The platform enforces clear guidelines to ensure secure and compliant financial transactions. Understanding these conditions helps avoid delays or rejections.

  • Account Verification: You must complete KYC by uploading a national ID, proof of address, and payment confirmation. Unverified accounts cannot process payouts.
  • Bonus Wagering: All bonuses must meet their rollover requirements before the balance becomes eligible for transfer. Attempting to cash out with active bonuses may void the funds.
  • Matching Payment Methods: Funds are typically sent to the same method used for deposits. If you need an alternative, contact the support team first.
  • Daily and Weekly Limits: Standard accounts can withdraw up to ৳500,000 per transaction and ৳2,000,000 per week. Higher limits may apply to VIP members.
  • Processing Hours: Requests submitted on weekends or public holidays may take longer. For faster service, use cryptocurrency options.
Platform rules for secure fund withdrawals showing verification, wagering, payment methods, limits, and processing times

Common Issues and How to Solve Them

Some players encounter problems during the payout process due to verification errors, incorrect details, or technical glitches. Here are the most frequent scenarios and their solutions.

  • Pending Verification: If your request is marked as pending for more than 48 hours, check your email for a KYC request. Upload the required documents through your account settings.
  • Incorrect Account Information: Double-check the mobile number, wallet address, or bank details you entered. A single digit error will cause the transfer to fail, and funds will return to your balance.
  • Bonus Restrictions: If the system rejects your request, you may still have an active bonus. Complete the wagering requirement or forfeit the bonus to proceed.
  • Method Unavailable: If your preferred option is greyed out, it may be temporarily offline. Try an alternative or wait a few hours before retrying.
  • Currency Mismatch: Some methods only support BDT, while others require USD or crypto. Make sure your balance matches the selected currency before submitting.
Troubleshooting guide showing common payout issues like verification delays, incorrect details, and bonus restrictions with solutions

Contact Support for Assistance

If you face any difficulties while trying to cash out, the customer service team is available 24/7 to help resolve issues quickly.

  • Live Chat: Open the chat widget on the bottom right of any page for instant responses. This is the fastest way to get help with urgent payout problems.
  • Email: Send a detailed message to [email protected]. Include your account username, transaction ID, and screenshots if possible. Replies usually arrive within 6–12 hours.
  • Telegram: Join the official support channel at t.me/winwinsupport for real-time updates and assistance from the team.
  • Phone: Call the hotline at +880-XXXX-XXXX during business hours for direct support in Bangla or English.
Customer support team assisting user with cash withdrawal via live chat, email, Telegram, and phone options

Frequently Asked Questions

How long does a typical request take to complete?

Most mobile banking methods process within 24 hours. Cryptocurrency transfers usually complete in 6 hours or less. Delays may occur if verification is incomplete.

Can I cancel a pending request?

Yes, as long as the status shows “Pending” in your transaction history. Once processing begins, cancellation is not possible.

Why was my request rejected?

Common reasons include failed verification, incorrect payment details, or unmet bonus wagering requirements. Check your email for specific instructions from the team.

Is there a fee for cashing out?

No, the platform does not charge any fees. However, your payment provider may apply their own transaction charges.

What is the minimum amount I can cash out?

The minimum is ৳500 for mobile banking and $10 for international options like Perfectmoney or cryptocurrency.

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