Contact WinWin Support in Bangladesh
We provide multiple ways for you to reach us. You can contact our team through live chat, e-mail, phone, messengers, or social networks. Our support team speaks English and Bengali. Most questions get answered within 2–4 hours during business days.
How to Reach Our Team
You might need to contact us for partnership proposals, media inquiries, affiliate programmes, legal matters, or investor relations. Different channels serve different purposes, so choose the one that fits your question best.
| Communication Method | How to Contact Us | What Questions Should You Ask |
|---|---|---|
| Live Chat | Available on-site in your account dashboard | Game rules, account verification, deposit or withdrawal issues, platform navigation, bonus questions |
| E-mail Support | [email protected] | Detailed technical questions, payment delays, document submission, account restrictions |
| Phone Line | +880 1XXX-XXXXXX (9 AM–10 PM GMT+6) | Urgent account access problems, withdrawal confirmations, identity verification |
| Telegram | @WinWinBD_Official | Quick updates, promotional offers, community announcements, general platform questions |
| +880 1XXX-XXXXXX | Account inquiries, payment confirmations, bonus eligibility, document requests | |
| Facebook Page | facebook.com/WinWinBangladesh | News, promotions, public updates, user feedback, event announcements |
| @winwin_bangladesh | Visual content, promotions, behind-the-scenes updates, community engagement | |
| Partnership E-mail | [email protected] | Affiliate programmes, business proposals, marketing collaborations, corporate partnerships |
| Media Inquiries | [email protected] | Press releases, interview requests, brand information, official statements |
| Legal Department | [email protected] | Licensing questions, compliance matters, regulatory details, official documentation |
Live chat gives you the fastest response for most account and game-related questions. Use e-mail for detailed issues that require document attachments or longer explanations. Phone support works best for urgent matters that need immediate attention. Follow us on social networks to stay updated on new games, promotions, and platform improvements.
Our team reviews messages in the order they arrive. Complex questions may take longer to resolve, but we always confirm receipt of your message within one business day. You can track your e-mail inquiries by checking the ticket number in our response.
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